Performance

Summary and call volume

The Analytics page opens with a summary card and an interactive call volume chart. Together they give you a real-time snapshot of fleet activity and make it easy to spot trends or anomalies at a glance.

Summary card

The summary card displays six key metrics for the selected time range:

Metric	Description
Total calls	Count of all proxy calls across every agent in the selected range
Success rate	Percentage of calls that returned a 2xx HTTP status
Avg latency	Mean round-trip time across all calls, displayed in milliseconds
P95 latency	95th-percentile latency — the value below which 95% of calls complete
Active connections	Number of connections that had at least one call in the range
Fallback rate	Percentage of calls that were rerouted through a fallback agent

Trend deltas and comparison modes

Each metric shows a trend delta — a small percentage change comparing the current period to a prior period. Green indicates improvement, red indicates degradation, and grey indicates no meaningful change.

Two comparison modes are available:

Prior half — compares the second half of the range to the first half. Useful for seeing intra-period momentum.
Prior week — compares the current range to the same duration one week earlier. Useful for week-over-week comparisons.

For latency metrics, a negative delta (decrease) is shown in green because lower latency is better. The color logic inverts automatically for metrics where lower is better.

Call volume chart

Below the summary card, the call volume chart plots total calls over time as a bar chart. Each bar represents a time bucket whose granularity adjusts automatically based on the selected range — hourly buckets for ranges up to 7 days, daily buckets for longer ranges.

The chart is fully interactive. Use the mouse wheel to zoom in and out, click and drag to pan across the timeline, and hover over any bar to see an exact count and timestamp in the crosshair tooltip.

Zoom in

Scroll the mouse wheel up over the chart to zoom into a narrower time window.

Zoom out

Scroll the mouse wheel down to widen the visible window back toward the full range.

Pan

Click and drag left or right to slide the visible window along the timeline.

Reset

Double-click anywhere on the chart to reset the zoom and pan back to the full range.

The chart uses the same time range and agent filter as the summary card. Changing either control updates both views simultaneously.

Time range selector

The time range selector at the top of the page controls the window for all analytics data. Preset options include 1 hour, 6 hours, 24 hours, 7 days, and 30 days. Selecting a range re-fetches all cards and charts for the new window.

Agent filter

The agent filter lets you scope analytics to a single agent or view fleet-wide data. When set to a specific agent, all summary metrics, charts, and downstream rows reflect only that agent's traffic. When set to "All agents," data is aggregated across your entire fleet.

Combine the agent filter with a narrow time range to investigate a specific incident — for example, select a single agent and the "1 hour" range to see exactly what happened during a spike.

Drill into per-agent quality metrics and error breakdowns. See Call quality →